I ♥️ to simplify complex systems

to help Humans win.

Hello!

My name is Manish

I’m a Product Design leader with over 18 years of experience in digital product thinking and product making with a simple “Humans First” approach.

I specialize in co-creating meaningful enterprise software experiences through extensive cross functional collaborations.

I lead Business Platforms product teams at LinkedIn where I help build cloud platform AI products that impact billions globally.

Curated Work Samples*

  • Yellow background with large white letter 'O' and a digital tablet with a stylized icon in the upper left corner.

    Microsoft Azure AI Copilot

    Microsoft customers want to understand their billing and invoices for Azure consumption. For this they use the Cost Management & Billing feature on the Azure admin portal. Microsoft introduced its Copilot on Azure to help its customers easily understand and optimize their charges and credits.

    Read how I helped define GenAI Copilot UX ↗︎

  • Close-up of a green sign with large white letters spelling 'RETO'.

    Microsoft EA VL Invoices

    Microsoft VL customers receive anywhere between 5 to 50 invoices depending on their license organization and scale. These humans are further challenged by complex billing documents and it is extremely hard to figure out even simple cost of consumption or reconcile difference of charges. A change was imminent.

    See how I took Invoices beyond basics ↗︎

  • Screenshot of a data analytics dashboard displaying metrics such as domain impact, target revenue, distribution variance, and contract data, with a large white '10' overlay.

    Microsoft MINT

    MINT is a highly rated internal tool that provides all MS Sellers near real-time access to information in a clear and concise way. They can double-click into the top hierarchy info to view second-level or third-level to view and download the details for further verification to continue offline with their own custom calculations.

    Understand why MS Sellers ❤️ MINT ↗︎ [currently offline]

*Most of my work is governed under LinkedIn/ Microsoft IP. Please connect with me and I will share what I can, on case basis in a way that respects Microsoft IP.

Previous works

What is the secret to my success?

I rely on solid data and hard research & insights to understand real world human perspectives to ground my design decisions.

My Expertise

Research

  • Research strategy

  • Vision-led products

  • Product strategy

  • User research plan & conduct

  • Usability testing

  • UX metrics & UX goals

  • Competitive analysis

  • Heuristic analysis

  • Actionable insights

Design

  • Design Sprints

  • Focus on UCD

  • Inclusive design

  • Wireframes & prototypes

  • Interaction design

  • Generative AI

  • Design systems

  • Design maturity

  • Design leadership

Leadership

  • Problem-solver

  • Creating clarity

  • Super collaborator

  • Design management

  • Inclusive leadership

  • Team mentorship

  • VUCA adaptability

  • Servant leadership

  • Drive innovation


Tools & Approach

“I have thoroughly enjoyed working with you on the invoice initiative. You are a patient listener and take the time and effort necessary to dig deep and understand an idea / problem before moving forward with any design or solutioning. This has really helped avoid re-work and keep the pace on by building on top of what’s already ideated and designed. Your ability to look at an idea comprehensively is a skillset we all need to continuously work on to enhance our thinking styles. Through our conversations, I have learnt a lot about questioning the surface level problems and going deeper. You share your mental model of approaching a problem which PM and Design disciplines can learn from. ”

— Product PM & partner collaborator

“It was amazing to collaborate with you in moving the needle on user experience in the procurement space. In just over a year, we were able to create a revamped version of XX product version 2.0 with 20K MAU and having one of the highest NSAT ratings internally. Also the revamped supplier onboarding process got great feedback from suppliers who felt the new process is far more simpler and transparent. This was possible only because of the strong collaboration with you and your emphasis on the user experience. You also helped bring consistency to the disparate functionalities within procurement and the active voice you took on UX issues, helped bring urgency to these issued to get them fixed.”

— Principal Product PM & collaborator

What do people say about working with me

“Your approach to understanding the core problem and attention to details are always appreciated. I think you are able to leverage your breadth of experiences and knowledge from UX design as well as professional experience to share your story and also stand your ground in critical situations. You can bring in great frameworks that can be leveraged from an organizational and team perspective. I really appreciate our collaboration and you have been an excellent partner. Your excellent communication skills helped us sail through some of the very complicated scenarios and conceptual designs came live and went into production flawlessly. Thanks for all the good work and hope to partner with you again!”

— Senior Researcher & collaborator


More quotes

Some brands that I have worked with. You may recognize a few of them.

I strongly believe that

“Great software adapts to humans.
It is intuitive, intelligent, ethical, and above, all
joy to use.

Connect with me?
Simply send across a quick message!